Privacy Notice

Last updated: January 2026

Information We Collect

We collect personal information you provide when you contact us through our website, make a reservation, or subscribe to our newsletter. This may include your name, email address, phone number, and any messages you send us.

How We Use Your Information

We use your information to respond to your inquiries, process reservations, send marketing communications (with your consent), and improve our services. We do not sell or share your personal data with third parties for their own marketing purposes.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.

Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at info@losereno.com.

Contact

For questions about this privacy notice, contact us at Lo Sereno Casa de Playa, Av. de la Playa Manzana 20 Lote 12-CR 40802, 40807 Troncones, Guerrero, Mexico, or email info@losereno.com.